Dynamics of key indicators and customer returning
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Our experts will help you choose and set up the appropriate mechanics for your system:
Increase interest in the place, retain guests and encourage repeat purchases
We will digitize your loyalty system and increase the number of regular guests.
We will install the plugin on an existing router or connect ours so that you can use Wi-Fi as an advertising channel:
By connecting the possibility of a virtual ATE, you can:
The system will collect feedback from Internet sites where guests post reviews:
We will connect the booking form with the layout of the hall to your website or to a group on social networks so that guests can book a table without leaving their homes.
We will collect a database of guests who have booked a table and supplement information about their order history from other solutions.
500 people are guests whose birthday is next month
We filtered them in the CRM system, separated the audience into men and women, and separated them into those who spent more than 20,000 rubles in the institution all the time.
It turned out 4 audiences, each was sent a targeted SMS message:
Women who spent more than 20,000 rubles - 50 people
Special offer: double all drinks
Women who spent less than 20,000 rubles - 130 people
Special offer: choose any 2 dishes from the menu for free
Men who spent more than 20,000 rubles - 60 people
Special offer: double all snacks
Men who spent less than 20,000 rubles - 260 people
Special offer: every third drink is free
150 000 RUB.
10 orders for banquets
5 birthday visits
Increase the number of reviews on the Internet about the institution
Users connected to Wi-Fi and owners of loyalty cards
«Thank you for visiting our place, leave a review (link on the site where you need to leave a review) and get coffee as a gift»
Automatic SMS and push-mailing 4 hours after the visit
By setting up automatic mailings to those who connected to Wi-Fi or used a loyalty card,we received 1200 sends in 3 weeks, of which 34 people left reviews.
This case was repeated 1 time in 3 months, each time only the source of the reviews page changed.
1 200 messages
34 reviews in 3 weeks
Booked a table on the website, ordered delivery, connected to Wi-Fi
Automatic SMS sending:
«Thank you for the order, apply for a bonus card using the link and get a discount on the next visit»
Guests who have not been to the restaurant for more than 2 months
E-mail or advertising in social networks with an offer to visit the institution again in exchange for a bonus or gift
Were in the establishment, but did not order delivery
Automatic SMS sending:
E-mail or advertising in social networks with an offer to make delivery with a discount on the first order
Increase dessert sales by 20-30%
Bring back those who left the bad
guests with children
check for 20%
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We are happy to share cases of successful advertising campaigns