8 (800) 302 72 29

CRM for
restaurants

Manage sales, marketing, advertising, guest relations and feedback

Need help choosing?

Chat with a specialist

Pizzeria
Coffee house
Fast food
Confectionery
Pizzeria
Fast food
Confectionery
Coffee house

Interact with guests 4 steps

  1. Collect contacts
    • All channels in one place
    • Without long questionnaires and registrations
  2. Get to know your audience
    • Detailed visitor portrait
    • Dividing guests into segments
  3. Send out offers
    • According to ready-made templates or manually
    • SMS, email and social networks
  4. Analyze results
    • Dashboards for all indicators
    • Access to up-to-date data 24/7

The main tools of marketing and communications

Loyalty program and electronic cards

Incentivize repeat orders with discounts, bonuses, promotions and gifts.

Issue cards online and increase the number of repeat guests.

Cloud telephony

Virtual PBX collects calls to the CRM system, replenishes the guest database, allows you to listen to recordings and analyze the work of employees.

Online booking

Booking tables through the website and social networks, a reminder of the reservation, accounting for preferences

Guest WiFi

Gather a client base, show ads, increase traffic on the site and in social networks.

Tipping by QR card

Simple and convenient payment, instant credit to the account, an additional incentive for employees.

Branded mobile application soon

An online point of sale with delivery and booking options, order history, bonuses, and restaurant news.

Review Aggregator

Get feedback from guests from well-known Internet sites. Save time and answer everything from one window.

Tipping by QR card

Simple and convenient payment, instant credit to the account, an additional incentive for employees.

See how Saby Get works in a real place

You understand, who are your guests and know what to offer

Full guest profile

Contact details

All information about visitors in one window

purchase history

What does the guest like, how often does he buy, how much does he spend

Communication

You see when you communicated with the guest and what they offered

More than 20 filters for working with the database

Structure the guest base according to your tasks. Divide into segments, study behavior, send out personal offers.

Guest Segmentation Examples

Run mailing lists through all available channels

Sms

Remind yourself with short messages on your smartphone

E-mail

Отправляйте персональные цепочки писем на почту гостя

Social network

Show guests targeted advertising on VKontakte

YAN

Use phone numbers to display ads in Yandex

Deep analytics and interactive dashboards

Sales

Evaluate the sources and dynamics of profits, get rid of unpopular items on the menu.

Bonuses

See how your loyalty program works and how your guest base grows, find new growth points.

Reviews

Find out what guests think about you, motivate you to positive reviews and work out the negative ones.

Telephony

Didn't pick up the phone - lost a guest. Control calls and get rid of missed ones.

Remote Marketer works for you

Our specialist is deeply immersed in the project, calculates the prospects and risks. Takes care of all the work with regular guests.

Implements
  • Development and setup of a loyalty program
  • Design and launch of electronic cards
  • Connection of e-mail and SMS mailing services
  • Setting up the online booking system
Accompanies
  • Formation of a marketing calendar
  • Segmentation of guests by samples
  • Newsletter launch
  • Analysis of the effectiveness of advertising campaigns

And more than 15 services

Working examples targeted advertising campaigns

case 1: How to get lost guests back

Budget: 1 500 rub.
Method of attracting: SMS, calls
Term: 1 month

The audience:

248 people - have not been more than 3 months, spent more than 50,000 rubles.

We filtered them in the CRM system, analyzed in detail the purchase history of each.

Guests received personalized offers based on their preferences

Result:
returned:
43 people
Заработали:
51 600 ₽

case 2: Increasing rankings on review sites

A task:

Increase the number of reviews on the Internet about the institution

The audience:

Wi-Fi connected users and loyalty card holders

Letter Template:

“Thank you for visiting our establishment, leave a review (link on the site where you need to leave a review) and get coffee as a gift”

Shipping Method:

Automatic SMS and push-mailing, 4 hours after the visit

By setting up automatic mailings to those who connected to Wi-Fi or used a loyalty card, in 3 weeks we received 1200 sends, of which 34 people left reviews.

This case was repeated 1 time in 3 months, each time only the source of the reviews page changed.

Result:
Number of shipments:
1 200 messages
Reviews:
34 recall in 3 weeks

And that is not all!

We know how:
Increase dessert sales by 20-30%
Bring back those who left the bad
survey feedback
Hold
TOP guests
Increase Quantity
guests with children
Increase average
check for 20%
Increase loyalty card users
Tell me how? It's free!

We are happy to share cases of successful advertising campaigns

Pricing plans

Base

To increase loyalty

2 400 / quarter
720 add. dot

Loyalty program

Referral system

Electronic cards

Guest database and purchase history

Segmentation of guests, work with the database

Newsletters

Guest WiFi

Feedback monitoring

Online booking

Electronic menu

Electronic tips

Telephony

Business chats

Optimal

+ Удобные сервисы для гостей

3 600 / quarter
1 080 add. dot

Loyalty program

Referral system

Electronic cards

Guest database and purchase history

Segmentation of guests, work with the database

Newsletters

Guest WiFi

Feedback monitoring

Online booking

Electronic menu

Electronic tips

Telephony

Business chats

Pro

+ Сегментация гостей, рассылки

5 400 / quarter
1 620 add. dot

Loyalty program

Referral system

Electronic cards

Guest database and purchase history

Segmentation of guests, work with the database

Newsletters

Guest WiFi

Feedback monitoring

Online booking

Electronic menu

Electronic tips

Telephony

Business chats

The cost of solutions separately:

Loyalty program
Discounts, bonuses, promotions and gifts with accrual and write-off scenarios
4 000 ₽
Electronic cards
Branded design, plastic replacement, fast issue
5 000 ₽
Feedback monitoring
Collection from popular review sites and answers in one window
5 000 ₽
Guest WiFi
Collection of contacts in the guest database, advertising on the start page
5 000 ₽
Electronic menu
Reception and payment of orders without a waiter through a widget or by QR
2 500 ₽

Do you have any questions?


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Saby Get is already working

Суши-бар «Шамбала»
Минусинск
  • –12 столиков и летняя веранда
  • –Более 200 позиций в меню
  • –В СБИС подключены Saby CRM, Presto, Отчетность, ОФД, Доставка
читать полностью
Saby Get CRM мы пользуемся с лета. У нас два заведения: ресторан с обслуживанием столов и кафе без официантов. Важно было объединить эти системы и не переплатить за неиспользуемый функционал. В новом сервисе мы подключили только то, чем действительно пользуемся.
Электронное меню позволяет экономить средства на оформлении бумажного носителя. Мы буквально на лету убираем или добавляем позиции, редактируем описание и фото. Так гости видят всегда актуальную информацию и могут сами сориентироваться, что выбрать. А в ресторане параллельно работает и официант, чтобы подсказать выгодные для заведения блюда. Сотрудник заносит все в систему, и заказ сразу отправляется на кухню. Так блюда быстрее оказываются на столе, что радует клиентов.
Алексей Конев
Директор
8 (800) 302 72 29
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